Hospitality Culture and Change management to retain employees in the rapidly emerging world – Insights from Tamil Literature Thirukkural

Abstract

Lessons from the ancient Tamil literature Thirukkural, this study investigates the connection between work culture, change management, and hospitality. Using a qualitative methodology, the study examines Thirukkural's hospitality principles and how they relate to contemporary workplace culture and change management. According to the study, Thirukkural's hospitality tenets—such as decency, friendliness, and generosity—can promote a productive workplace environment and ease the process of transition. Businesses that adopt these ideas are more likely to increase worker happiness, lower attrition, and boost profitability. This research enhances the current body of literature by presenting a distinct viewpoint on work culture and change management through the framework of Thirukkural's principles of hospitality. The results of this study provide actionable insights for organizations aiming to foster a positive work environment and navigate change effectively.  From this study we shall enhance the work culture in hospitality industry through which retention of staff also will be better. Key take aways are, the principles of hospitality outlined in Thirukkural offer meaningful insights for work culture and change management.  Organizations can gain from adopting hospitality values, including respect and kindness.   Integrating Thirukkural's teachings on hospitality can support effective change management. 

This study offers a new perspective on work culture and change management, emphasizing the importance of hospitality in promoting organizational achievement